Shipping Policy
At Ottersim, we specialize in providing digital products, specifically eSIMs, which do not require physical shipping. Here's what you need to know about our "shipping" policy:
Delivery Method
- Digital Delivery: Upon purchase, your eSIM will be delivered electronically to the email address provided during checkout. You will receive instructions on how to download and activate your eSIM.
Processing Time
- Instant Delivery: Our eSIMs are delivered instantly upon successful payment processing. You can begin using your eSIM as soon as you receive the delivery email. Please allow ONE day allowance for unforeseen circumstances.
Shipping Fees
- No Shipping Fees: Since our products are delivered digitally, there are no shipping fees associated with your purchase.
Refunds and Returns
- Refund Policy: Please refer to our Refund Policy for information on refunds and returns related to unused eSIMs.
Contact Us
If you have any questions about our Shipping Policy or need assistance with your eSIM purchase, please contact us:
- Email: support@ottersim.com